Return/Exchange Form
We will gladly exchange or refund your Citylightsboutique.com purchase within (30) days of receipt if you are not completely satisfied. Items must be unused and in their original condition.
To make a return or an exchange please fill out the following information and ship the package insured and trackable via U.S. Mail, UPS, or FedEx.
Name: ________________________________________________________________________________
Address: ______________________________________________________________________________
City: _____________________________ State: __________________ Zip: _______________________
Daytime Phone Number: ___________________________ E-Mail: _______________________________
Order No.:_____________________________________________________________________________
RETURNS
Please indicate if you are returning your whole order or a partial order.
□ Full Order
□ Partial Order (Please complete the following information)
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
Reason: _______________________________________________________________________________
______________________________________________________________________________________
Refunds will be issued in the original form of payment.
- A confirmation email will be sent to you once your return has been received and the credit applied to your credit card or a check issued.
Returns take approximately 5 business days to process once they are received. Shipping, insurance, and handling charges will be refunded only if the return is the result of an error on the part of Citylightsboutique.com.
EXCHANGES
Please indicate if you are exchanging your whole order or a partial order.
□ Full Order □ Partial Order
Exchange these items:
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
For these items:
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
ITEM NAME: _______________________________ QTY: ________________
Reason: _______________________________________________________________________________
______________________________________________________________________________________
Exchange Shipping is Always Free.
Exchanging for size, length, or style is easy and free of charge. A confirmation email will be sent to you with a new tracking number when your exchange has been shipped.
SHIP TO:
City Lights, LLC
12154 Darnestown Road, #505
North Potomac, MD 20878
NOTE: Please do not write jewelry or any jewelry related words on the package as this invites possible theft of the package.
Thank you for shopping with Citylightsboutique.com. We look forward to helping you with all of your jewelry needs.
